Reviews Policy

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Reviews are an important part of our user experience as they serve as a self-regulated system of checks and balances and exist for the protection of both parties. What happens in a property after a traveler and property owner connect on our site and agree to enter into a habitation/cohabitation arrangement, is not something we have any insight into, nor can we control. LodgyFix is not a judge, nor will we serve as a mediator within a dispute between traveler and property owner because we are not a party to the lease, nor the transaction.

We have a no-tolerance policy for content manipulation, including self-posted reviews. Users caught posting false or inappropriate reviews risk losing their accounts without remediation or refund. Users may report reviews, by using the contact us feature, that violate these terms.

Regarding self-posted reviews, If the owner has verified travel nurse reviews from recent stays (within 6 months), we will be happy to add those to your listing for you (even if they booked from another platform).

All submissions will be reviewed prior to posting publicly where we may approve or decline the entire review, or parts of the review. The only reason we will remove a review is if it is from an unauthorized reviewer (where the review was meant for another property/user or does not otherwise apply to the party being reviewed).

To maintain a welcoming environment for all users, your participation in the community must always be respectful of others. In particular:

Review Guidelines

  1. All reviews must be from verified tenants or travelers who exchanged money with the property owner.
  2. All reviews must be helpful and cordial.
  3. Do not post content that is libelous, defamatory, harassing, threatening, or inflammatory. For example, do not use obscenities or profanity, and do not express hatred or intolerance for people based on race, ethnicity, nationality, gender or gender identity, religion, sexual orientation, age, or disability, including by promoting organizations with such views.
  4. Do not post content that is disrespectful, obscene, lewd, or that contains sexual or otherwise explicit content.
  5. Do not post content that invades others’ privacy. For example, do not post other people’s full name, phone numbers, email addresses, mailing addresses, or other personal information, and do not post links to phishing or other malware sites.
  6. Do not impersonate other people or organizations or pretend to be someone or something you are not.
  7. Do not repeatedly send messages or requests to other people.
  8. Do not attempt to drown out other people’s opinions, including by posting from multiple accounts or coordinating with others.
  9. Do not engage in name-calling or attack people based on whether you agree with them.
  10. You may question the beliefs and expertise of others if it is relevant and done in a respectful and non-threatening manner.
  11. Content created solely for the purpose of advertising or other commercial content, including company logos, links, or company names is never allowed.
  12. Spam, unwanted contact, or content that is shared repeatedly in a disruptive manner is also strictly prohibited.

The following guidelines apply to Listing Reviews in addition to the other guidelines given above:

13. If your review is removed or rejected because it does not comply with our guidelines concerning promotional content, you may resubmit 1 (one) additional time in an effort to comply with our listing review guidelines.

14. We may restrict the ability to submit a review when we detect unusual reviewing behavior or to maintain the best possible experience on our site.

15. If you are suspected of harassing or sharing false information about a user or traveler on purpose, you will be removed from the site without notice or refund.

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