LODGYFIX does not offer emergency support or direct intervention during a guest’s stay, as we do not mediate transactions, terms, or communications between hosts and guests.

As a host, you are fully responsible for managing your guest’s experience — including handling urgent issues like lockouts, maintenance, or safety concerns. We recommend having a clear house manual, local emergency contacts, and a backup plan for unexpected situations.

While LODGYFIX doesn’t intervene, we do provide guidance and best practices to help you prepare for and respond to common hosting challenges effectively.