What should I do if a guest wants to cancel or modify their booking? – Lodgyfix.com

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What should I do if a guest wants to cancel or modify their booking?

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Guests can modify or cancel their booking depending on your cancellation policy. If a guest cancels:

You may be entitled to a full or partial refund, depending on your policy.
Review the guest’s request and follow the steps outlined in your cancellation settings.
If the guest is modifying their dates, approve the changes if they still align with your availability.

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